Plugin
Pricing
FAQ
We’re here to help.
Explore key topics to quickly get the help you need.
About Hallway
What is Hallway AI?
Who do you work with?
Who are your investors?
Are you hiring?
How can I contact you?
Product
What can your characters do?
Can I provide my own custom character?
Do you support custom voices?
Do you support custom rooms or props?
Why are your characters so good?
Can I train my character on a specific topic?
Where can I use Hallway?
3D content
How do I upload my own character, environment or prop?
Do you offer character, environment, or animation design?
What format works best for 3D avatar files?
Where can I test my 3D assets?
How do I set up new camera angles?
How do I upload new animations?
API access
What APIs do you offer today?
What is the price for API access?
Can I see API documentation?
Billing
What plans do you offer?
How do credits work?
What happens when I run out of credits?
How do I change or cancel my plan?
Do you offer Enterprise?
How do I request a refund?
Getting started
How do I set up my character?
How do I get the Chrome plugin?
How do I refine my character's personality?