Last updated: August 1, 2024
This Privacy Policy (the “Privacy Policy” or “Policy”) describes the types of information thehallway, Inc. and its affiliates (“Hallway.AI,” “we,” “our,” or “us”) collect and process from and about you.
Except as described in this Privacy Policy, the Policy applies to any and all websites, mobile applications, and any other electronic and/or digital products and/or other services that are made available by Hallway.AI and that link to this Policy, and our offline services (collectively, the “Services”).
By using the Services, you are agreeing to the practices described in this Policy. If you do not agree to the practices described in this Policy, please do not access or use the Services.
Undefined capitalized terms used herein shall have the meaning set forth in the Hallway.AI Terms of Service.
When you access or otherwise use our Services, we may collect information from you. The types of information we collect depend on how you use our Services. Please note that we need certain types of information to provide the Services to you. If you do not provide us with such information, or if you ask us to delete that information, you may no longer be able to access or use certain Services. The information we collect may include data you directly provide to us, data we obtain automatically from your interactions with our Services, and data we obtain from other sources.
Information you provide directly to us. We may collect information directly from you. For example, you may provide us with information when you use the Services, communicate with us, register for an account, subscribe to newsletters, or participate in a promotion. Information you provide directly to us may concern you and others and may include, but is not limited to: Email address; User name; Payment information (e.g. through our payment processing vendors); Your User Content (as defined in the Terms of Service), such as chat communications, posted images, and shared Characters; and Contents of communications with us. You are not required to provide us with such information, but certain features of the Services may not be accessible or available absent the provision of the requested information.
Information we collect automatically.We and our third-party vendors, which include ad networks and analytics companies such as Google Analytics, may use cookies, web beacons, and other tracking technologies to collect information about the computers or devices (including mobile devices) you use to access the Services. We may collect and analyze information including but not limited to (a) browser type; (b) ISP or operating system; (c) domain name; (d) access time; (e) referring or exit pages; (f) page views; (g) IP address; (h) unique device identifiers (e.g. IDFA or Android ID); (i) version of our Services you’re using; and (j) the type of device that you use. We may also track when and how frequently you access or use the Services, including how you engage with or navigate our site or mobile application.
We and our third-party vendors may use cookies, clear GIFs, pixel tags, and other technologies that help us better understand user behavior, personalize preferences, perform research and analytics, and improve the Services. We or our third-party vendors also may use certain of these technologies in emails to our customers to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
Most web browsers automatically accept cookies, but your browser may allow you to modify your browser settings to decline cookies if you prefer. If you disable cookies, you may be prevented from taking full advantage of the Services, because the Services may not function properly. For more information, see https://www.allaboutcookies.org/.
When you use the Services, we may collect general location information (such as general location inferred from an IP address).
Information we collect from other sources. We may also collect information about you from other parties, such as when you are referred to us by another user. We may also receive information about you from third party social platforms, such as Facebook or Instagram, when you interact with our social media profiles.
We may also collect information when you connect to your account using an account maintained by a third party, such as a social media account (“Third-Party Account”). The Services may collect information about you from your Third-Party Accounts in accordance with your permissions. When you connect to us through a Third-Party Account like Facebook or Google, we receive information from that third party identifying your account. We collect and store this information and use it to help you connect to the Services. Connecting your account to a Third-Party Account is completely optional, and you will have the opportunity to grant permission when you attempt to connect. You can revoke permission by logging into the Third-Party Account and disconnecting Hallway.AI from there.
We may use your information for any of the following purposes:
Provide and administer the Services; personalize the Services; communicate with you, including to inform you about features or aspects of the Services we believe might be of interest to you, or to communicate with you about changes to our terms, conditions, or policies; engage in other communications with you, such as to respond to your inquiries, comments, feedback, or questions; analyze, maintain, improve, modify, customize, and measure the Services, including to train our artificial intelligence/machine learning models; develop new programs and services; detect and prevent fraud, criminal activity, or misuses of our Service, and to ensure the security of our IT systems, architecture, and networks; comply with legal obligations and legal process and to protect our rights, privacy, safety, or property; and carry out any other purpose for which the information was collected. We may combine information that we collect from you through the Services with information that we obtain from other sources. We may also aggregate and/or de-identify information collected through the Services.
We may disclose your information in any of the following circumstances:
Affiliates: We may disclose information to our affiliates, meaning an entity that controls, is controlled by, or is under common control with Hallway.AI.
Vendors: We may disclose your information to employees, consultants, and other vendors who need access to such information to carry out work or perform services on our behalf, such as those who provide data storage, payment, technology support and services, customer service, analytics, fraud prevention, legal services, and marketing services.
Safety and Protection of Hallway.AI and Others: We may disclose certain information if we believe in good faith that doing so is necessary or appropriate to (i) protect or defend Hallway.AI or other parties; and/or (ii) protect the rights, property or personal safety of Hallway.AI, our agents and affiliates, our employees, users and/or the public.
Advertising and Analytics: Though we do not engage in advertising as of the date of this Policy, we may in the future disclose or make available some of your information with advertising and analytics partners to serve advertisements on our behalf across the internet and to provide analytics services.
Legal Requirements: We may disclose certain information if we believe in good faith that doing so is necessary or appropriate to comply with any law enforcement, legal, or regulatory process.
Business Transfers: We may disclose certain information, in connection with or during negotiations or closing of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Your User Content: Certain actions you take may be visible to other users of the Services or result in content that is made available to other users of the Services. If you communicate using a Group Chat, you are directing us to make your chats available to other members of that Group Chat, which may include Characters on the Services and other users.
Other Disclosures with Consent or at Your Direction. We may disclose your information to nonaffiliated third parties based on your consent to do so.
We may use third-party web analytics services on the Services, such as Google Analytics. To prevent Google Analytics from using your information for web analytics, you may install the Google Analytics Opt-Out Browser Add-on.
Though we do not engage in advertising as of the date of this Policy, we may in the future allow third-party advertising networks to place cookies or other tracking technologies on your computer to collect information about your use of the Services. You may visit the Network Advertising Initiative’s Consumer Opt-Out Link, the Digital Advertising Alliance’s Consumer Opt-Out Link, and/or the European Interactive Digital Advertising Alliance to opt-out of receiving tailored advertising from companies that participate in those programs.
Profile information. You may deactivate your account through your account profile page. You may also verify, correct, update, or delete certain of your information through your account profile page.
Marketing communications. You can unsubscribe from marketing emails by following the directions in those emails. Please note that if you unsubscribe from marketing emails, we may still send you administrative emails regarding the Services.
Cookies and analytics. You can opt out of certain cookie-related and analytics processing by following the instructions in this Policy.
Rights to information about you. Your local law may provide you certain rights with respect to your information. Depending on your jurisdiction, you may request that we provide information about, access, copy, update, delete, restrict, transfer, or stop processing your personal information; opt out of profiling that produces legal effects; or revoke consent.
If you would like information regarding your rights under applicable law or would like to exercise any of them, contact us at support@joinhallway.com.
Residents of the European Economic Area and United Kingdom. Hallway.AI is considered the “data controller” of the “personal data” (as defined under the General Data Protection Regulation) we handle under this Policy. Our legal grounds are: Contractual Commitments, With Your Consent, Legitimate Interests, and Legal Compliance. You have the right to lodge a complaint with the relevant supervisory authority.
Residents of Nevada. If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information. We do not currently sell your personal information as sales are defined in Nevada Revised Statutes Chapter 603A.
Residents of California.Under the California Consumer Privacy Act (“CCPA”), the categories of personal information we collect include: identifiers, financial information, commercial or transactional information, internet or electronic network activity information, general geolocation data, audio or video information, other information you may provide, and inferences drawn from the information we collect. We also collect sensitive personal information including account log-in credentials and other sensitive personal information you may voluntarily provide.
The Services are not designed for minors under 13, and our Terms of Service prohibit use by anyone under 13 or under 16 if you are a resident of the European Economic Area. If we discover that an individual under 13 has provided us with personal information as defined in the Children’s Online Privacy Protection Act (“COPPA”), we will close the account and delete the personal information to the extent required by COPPA.
Hallway.AI implements technical, administrative, and physical safeguards to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. Therefore, we do not promise and cannot guarantee the security of your information or communications.
We keep your information for the time necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and your choices, after which time we may delete and/or aggregate it. We may also retain and use this information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Google API Services policy.Hallway.AI’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements, available here: Google API Services User Data Policy.
YouTube. In the event that you connect our API service with YouTube, we will retain data no longer than thirty (30) days. YouTube is a third-party tool and its privacy policy can be found at policies.google.com/privacy.
Our services are global and your information may be stored and processed in the United States and other countries outside the United States that may have data protection laws that differ from the laws in your country, and data may be accessible to law enforcement and national security authorities under certain circumstances. By using the Services, you consent to the collection, processing, maintenance, and transfer of such information in and to the United States and other applicable countries.
The Services may contain links to third-party websites or services. We are not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your information by third parties will be subject to the privacy policies of the third-party websites or services, and not this Policy.
We may change this Policy to reflect changes in the law, our information practices or the features of the Services. We will indicate the date of the most recent update in this Policy. If we make a material change to the Policy, you will be provided with appropriate notice in accordance with legal requirements.
If you have any questions about our Privacy Policy or information practices, please submit a request at support@joinhallway.com. Or write to us at:
thehallway, inc. 2059 Hwy 179, Jefferson City, MO 65109